Who we are
IGNITE Events Ltd ("IGNITE", "we") is the data controller for personal data collected through this website. Company number 09052863, registered in England and Wales. Address: Unit 22, Orbital Business Park, Dwight Road, Watford WD18 9DA. Telephone 020 7754 5453. For any privacy question or request, call us or use our contact form.
What we collect and why
- Enquiries and quote requests: your name, organisation, role, contact details and event information, used to reply and prepare a quote. Lawful basis: legitimate interests, and steps before entering into a contract.
- Visit bookings: contact details and visit preferences, used to arrange your visit.
- Checklist downloads: your name, email and organisation. If you tick the box, we send occasional planning advice (consent; unsubscribe any time).
- Job applications and crew registrations: contact details, experience and whether you hold a driving licence, used to consider you for roles and freelance work.
- Analytics (only if you accept): anonymised information about how pages are used, to improve the site.
Who processes it for us
Our website and forms are hosted by Netlify, Inc., which stores form submissions on our behalf and may process data in the United States under appropriate safeguards. If you accept analytics cookies, Google Analytics processes usage data.
How long we keep it
- Enquiries that don't become work: up to 24 months from our last contact, then deleted.
- Clients and suppliers: for as long as we work together, then six years after the end of the financial year of our last job, to meet tax and accounting requirements.
- Job applications and crew registrations: up to 12 months, unless you ask us to keep or delete them sooner.
- Checklist mailing list: until you unsubscribe.
- Analytics (if you accept): Google Analytics keeps usage data for up to 14 months.
Your rights
You can ask to access, correct or delete your data, object to or restrict processing, and withdraw consent at any time. Contact us using the details above. You can also complain to the Information Commissioner's Office at ico.org.uk.
Cookies
We use no advertising cookies. Analytics cookies are off unless you choose "Accept analytics" in the cookie banner. We store your choice in your browser so we don't ask again. You can change it at any time: open cookie settings.